Helpful Information about the Novel Coronavirus (COVID-19)

COVID-19 is a new virus strain that is believed to spread in similar ways as the common cold, such as when an infected person coughs or sneezes. Symptoms include fever, cough, shortness of breath, sore throat, body ache and chills. A health care provider can give you instructions for seeking care, which you can do without exposing others.

Hoag clinicians are following Centers for Disease Control and Prevention (CDC) guidelines, and we have strong infection control policies, procedures and systems in place. As recommended by the CDC, our clinicians are screening all patients for fever, respiratory symptoms and travel history within a month prior to symptom onset. Anyone meeting the CDC-established criteria would be isolated and further testing and care will guided by the health department.

How to protect yourself

Feeling Sick? Stay Home
social distance
Social Distancing
Keep Hands Clean
Avoid Touching Face
Clean Surfaces
Have A Cough or Cold?

Signs and Symptoms

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Sore throat
  • Body Ache
  • Chills

If you feel sick

Use home quarantine or home isolation:

  • Stay home if you believe you have been exposed to the virus, even if you are not showing any symptoms, and contact your health care provider.
  • If you have traveled to a country on the CDC list of level 2 or 3 travel health notices and feel ill, contact your health care provider or one of Hoag’s Urgent Care locations. You will be provided with instructions over the phone. If you decide to go to Hoag Urgent Care and you meet the criteria, please REMAIN IN YOUR CAR WHEN YOU ARRIVE and call from your car. You will be provided with instructions at that time.
  • Whether you have seasonal flu, the common cold, or something else, it’s important you stay away from others when sick.
  • Monitor yourself for fever, coughing and shortness of breath.
  • The Orange County Health Care Agency is taking questions from the public regarding COVID-19 via the Health Referral Line at 800-564-8448, daily from 9 a.m. – 6 p.m.

Stay Centered While Staying Home

In these uncertain times, Hoag continues to provide compassionate care for our community. This time at home can be a great time of healing and personal enrichment.

For ideas and helpful links on how to stay centered while at home, please download the attached flyer.

Stay informed

The CDC has the most current information about the virus, including everything you need to know about how the virus spreads, how it’s treated, how to protect yourself, and what to do if you get sick. Stay on top of the latest news by visiting the following websites, which are being updated frequently.